Business

Knowledge Management

Understanding how to manage the knowledge within your organization is the key to businesssuccess. Mismanagement of organizational knowledge comes with a price: frustratedemployees, angry customers, and decreased productivity. All of these things can affect ourbusiness’ bottom line. The purpose behind knowledge management is to help us bridgeorganizational gaps and to use our greatest asset (our knowledge) to take our businessperformance to the next level. The theory of knowledge management has emerged to help usharness and enhance both the individual and collective brain power of our businesses. Thiscourse will introduce you to knowledge management tips, techniques, and proven processes.